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How to Underwrite and Quote Impaired Risk Clients

04 Oct 2018 » Impaired_Risk, Jonathan_Wright, Reid_Tattersall

How to find the best rating for your client?

When clients have medical, financial, citizenship, or other issues, it’s suggested to pre-underwrite their issues so you can accurately quote at the correct rate class. Mis-quoting your client can create inaccurate expectations of the cost of insurance and ultimately create a longer and more problematic experience. The quick quote process refers to providing an anonymous summary of information to insurance carriers and having them respond with their particular underwriting offer. Using each carriers’ offer, you can quote each carriers’ product and deliver a more accurate premium.

How it works

Agents must be logged in BOSS and can go to Underwriting > Quick Quotes to view their history of Quick Quotes and start a new Quick Quote. The Quick Quote wizard will gather your client’s information, impairments, case design, and ultimately allow you to choose the carriers to send the information to. Once finished, carriers will respond to your inquiries individually. You’ll be emailed the responses and can also log into BOSS to view a summary of all of the offers. Carriers usually respond within 4-48 hours.

Here’s a video on the Quick Quote process

How to Quote Impaired Risk Clients

Is this an informal inquiry?

No, an informal inquiry refers to a process where BackNine obtains a HIPAA authorization from your client which enables us to order the client’s medical records. Once the records are received, they are sent to the insurance carriers for review. Informal inquiries take significantly longer but ultimately provide a more accurate underwriting offer. In general, informal inquiries require a premium size of at least $10,000/year as carriers prefer to not spend their resources evaluating medical records on smaller and less profitable opportunities.

How to do quick quote? How can this process be improved? Let us know your thoughts.